Terms & Conditions
Terms
All shipments are processed according to cash on delivery purchases
Ordering
- Phone orders may be placed by calling (02) 9756-0138 or 0451 287 278 ( 0451 CT PART ) or 0405 924 864
- Orders may also be mailed through to [email protected]
- Order cancellations can only be requested prior to shipment
- Back orders will be shipped as soon as the stock become available
- It is CT Autoparts’s policy to hold backorders until the product becomes available for shipment
- Back order cancellations can only be requested prior to shipment
Shipment policy
- All items will be dispatched within 48 hours until payment cleared.
- Orders will be shipped from our sydney warehouse directly.
- Most parcels can be delivered within 1-7 working days.
- Rural in WA, NT can take more than 10 working days.
- Does NOT factor in weekends and local public holidays.
- We provide FREE POSTAGE or FLAT RATE POSTAGE to 99% areas in Australia-wide.
However some faraway areas may not eligible.
Seller will contact buyer if the item need extra shipping cost.
- We use the following transport carriers:
- Australia post eParcel
- Couriers please
- Hunter Express
- Fastway Couriers
- TNT
- DHL
- We are not directly liable for any loss or damages on non-insured shipments.
Return / Warranty
- CT Autoparts provide warranty for performance light products and D1 spec products. If your product is faulty during this period we will offer you an exchange. However, this is only valid if the fault is due to manufacturing and not damage done on the buyers behalf.
- Our warranty does not cover the general maintenance of products.
- We also provide 7 days exchange if you are not happy with the product
- For Return and Warranty Replacements , buyers must pay for the shipping
Lay-By
- We also provide a NON-INTEREST lay-by, but the product will only be delivered after the full payment is received.
Payment Details
- Cash on Pick up
- PAYPAL , PayPal ID: [email protected]
- Our PAYPAL Account accepts , Credit card, Visa card , American Express ,.etc.... please contact us if you need more information about the Payment
- Bank Transfer, Bank Deposit only for customers with an Australian Bank account
